FAQ

Who are you?

Purple Lamb is mainly a one-woman operation. My name is Carla Hanson. I live in northern Arizona, and I make artisan handspun and hand-dyed yarn for knitters and weavers as well as fiber art batts for spinners and felters. I am also a wife and mother of seven (yes, really). I couldn't do what I do without my husband and children who provide help and inspiration. You can learn more about Purple Lamb in the About Us section of the shop.

What does WPI stand for?

WPI stands for wraps per inch, and it is one of the methods used to determine yarn weight. I classify my yarn according to the standards set by the Craft Yarn Council. I use both the wraps per inch and yards per pound to determine the weight of each skein of yarn.

Do you do custom orders?

Gladly. I can create custom art batts and custom handspun yarn for you. If you are looking for something special, just contact me with what you're looking for. I love doing custom work!

Isn't wool itchy?

Not this wool! If your only experience of wool is that itchy sweater Aunt Martha gave you for Christmas, you're in for a big surprise. Wool fiber is measured by the micron. Generally speaking, the lower the micron count, the softer the wool. Your average domestic wool is somewhere in the 40 micron range. I use merino and occasionally finn wool, polwarth, or BFL. Merino has a micron count between 16 and 23, and BFL and finn go up as high as 28 microns--still much softer than your typical domestic wool. I also use silk, angora, alpaca, bamboo, and kid mohair in my art batts and yarn. All of these are even softer than merino! I'm pretty sensitive myself, and I won't sell it unless it is next-to-skin soft. Next time Aunt Martha wants to make you a gift, perhaps you should recommend my shop to her! ;-)

How quickly do you ship?

We typically ship on the next business day via US Postal Service First Class Package Service or Parcel Service for larger packages.

How do you charge for shipping?

I charge the actual expected cost for shipping plus shipping materials (the box and such). For additional items, I just charge an extra 80 cents per item to cover the additional shipping cost for the extra weight.

What kind of packaging do you use?

I package each order as though it were a gift from me to you. I use boxes made in America from recycled materials. I wrap my yarns in coordinating tissue paper and include a handwritten note as well as all the information about your yarn including yarn weight, contents, and everything you see in the YARN FACTS section of each llisting.

I place each art batt in a lovely organza drawstring bag that will keep it safe and free from dust until you're ready to use it. These come with an information tag so you'll know what fibers it is made of and how it was made.

Do you offer discounts for large orders?

Yes, I do! I offer free shipping for any order over $100. Just use the coupon code "SHIPFREE100" when you check out.

Where else can I find you?

  • My Facebook page at www.Facebook.com/PurpleLambFiberArts/ for shop announcements and great discounts. I usually post something new there several times a week. I would appreciate it if you would "like" my shop page if you do in fact like it. :-)
  • My Pinterest page at www.pinterest.com/purplelamb0393/ for my own creations as well as beautiful yarn and fiber from other fiber artists and lots of great info on dyeing, batting (is that a word?), knitting, crocheting, weaving, fiber animals, equipment for fiber arts, and info on types of fleece and fiber.
  • My blog at http://www.PurpleLambFiberArts.Blogspot.com for tips, ideas, musings, andinspiration on fibers, spinning, dyeing, batting (is that a word?), and weaving. I have tutorials on things like how to make different types of art batts, how to dye silk hankies, and how to spin supercoil yarn.
  • My page on Ravelry here http://www.ravelry.com/people/CarlaPurpleLamb, where I am a "yarnie" and can frequently be found searching for new patterns to feed my own knitting habit.
  • My Instagram account at https://www.instagram.com/purplelambfiberarts/
  • You can also find me in my Etsy shop, which is www.PurpleLamb.Etsy.com. For the most part, I carry the same inventory in both places, so just shop where you feel most comfortable.

Do you ship everywhere?

As of right now, I only ship to the United States and Canada in my shop here. However, if you are anywhere else in this beautiful world of ours, pop over to my Etsy shop. I ship worldwide there.

Why does your yarn cost so much?

If handspun yarn is new to you, you might be surprised by the price, but each skein of yarn requires several hours of work to design, dye, card, spin, ply, and set. Moreover, I use only fine materials like merino wool, alpaca, silk, and kid mohair so all my yarn is next-to-the-skin soft. If you take a look at other handspun yarn, you will find that my yarn is priced competitively.

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Last but not least, where ever did you get a picture of a purple lamb?

The original photo of the lamb in my banner above came courtesy of www.alistaircunningham.com, whose photography is amazing. However, the lamb was not originally purple (surprise, surprise). That was my husband's work. ;-)

Enjoy and God bless!